Masons Arms Hotel, Solihull, West Midlands

My food order was constantly wrong they even managed to get my drink order wrong - the staff were unfriendly and had a terrible attitude - when asked to see the manager he wasn't helpful or polite at all but rude and unpleasant - other customers were complaining about the rude staff - would never go to the pub again and will tell friends and colleagues of our experience

Friday, February 6, 2009

And on to the latest venue, the Masons Arms in High Street, Solihull. Which has been expanded to a huge venue with room after giant room all the way back to the garden . . . and a tiny alcove with two tiny tables reserved for nonsmokers. Which is no use at all since the alcove is surrounded by a smoking area and there's no ventilation.
Our meal would have been good value except for some arsehole smoker who despite the almost empty room chose to sit next to us just to exercise his right to inflict his filthy habit on us.

Thursday, July 20, 2006